We make your research easy

Do you have email addresses of your customers and staff?  Then we can run professional customer and staff surveys for you at a reasonable price using the latest proven research methods and our powerful research software.

We construct the survey, analyse the results and produce a detailed report – it’s even easier than doing it yourself.

We are able to do this because of the step by step process that we follow to undertake your research.

  1. Discuss the areas of research that you would like to undertake – we will share with you our approach based on the latest published research in the field
  2. Agree which question modules you want us to use, based on the areas you want to explore
  3. Decide if you want to include any other particular areas of research
  4. We build a bespoke survey using our market leading software and analytical package
  5. Tell your staff or customers that you are undertaking a survey in order to listen and improve
  6. We deploy the survey via an email link
  7. We organise a follow up mailing to those who have not responded.
  8. We organise the responses and analyse them for you presenting you with a useful final report